Answers for Customers
We want you to be informed of the projects and the progress we are making.
Atlanta: A Clean Water Success Story
The last decade has seen a remarkable success story unfold in the City of Atlanta, a success story that has had profound repercussions for the City’s future and that of the entire Apalachicola-Chattahoochee-Flint River Basin. It’s the product of billions of dollars in spending, the unrelenting patience of Atlanta residents and the expertise and hard work of thousands of people.
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Clear Creek Combined Sewer Capacity Relief Project
(Historic Fourth Ward Park/Beltline)
The City of Atlanta Department of Watershed Management (DWM), in conjunction with Atlanta Beltline, Inc (ABI), will construct a stormwater detention pond in the Historic Fourth Ward Park which will serve as a functional amenity for the surrounding community. The City is undertaking the Clear Creek Combined Sewer Capacity Relief Project as part of a Federal Consent Decree.
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DWM Offers Rain Barrel Options
Rain barrels can be an excellent source of
supplemental water for gardens, lawns, and
other outdoor watering needs. Rain barrels
can be purchased at hardware stores and other
businesses that cater to outdoor activities such
as gardening and landscaping. Individuals can
also build their own rain barrels.
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Non-drought Outdoor Water Use Schedule
The entire state of Georgia is now under a
non-drought schedule for outdoor water use.
Outdoor water use is now allowed three days a
week on assigned days based on address.
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City Fights FOG
(Fats, Oils and Grease)
in Pipes
Keeping FOG out of the City’s sanitary sewer pipes is a major function of DWM’s Bureau of
Watershed Protection. If not properly removed, grease can build up in pipes, causing clogs and
sewer backups.
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Rates Increase 12.5 Percent as of July 1
Under a four-year rate package passed by the Atlanta City Council last year, the City of Atlanta’s water/sewer rates will increase by 12.5 percent effective July 1. This will mean a $13.28 increase per month (to $120.82) for the average (8 ccf) customer.
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State Revises Watering Restrictions
Georgia Department of Natural Resources Director Carol Couch has declared that
the entire state of Georgia is now under a non-drought schedule for outdoor water
use. Outdoor water use is now allowed three days a week on assigned days using odd
and even-numbered addresses...
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Filling Your Swimming Pool
There is no restriction on filling swimming pools at this time. Customers with pools have two options...
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Water/Sewer Line Warranties
Several customers have received invitations from companies offering extended warranties on water and sewer lines. DWM is not affiliated with any of these companies or programs, and the Department neither supports nor opposes extended warranties. Customers should make their own decisions about...
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Utoy Water Reclamation Facility Earns Major Performance Award
The National Association of Clean Water Agencies (NACWA) will present the City of Atlanta with a Platinum Peak Performance Award, the highest honor it bestows, on July 15. The award recognizes the Utoy Water Reclamation Center (WRC) for 10 years’ of compliance with federal water pollution standards...
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Water-Saver Kits at Your Local Fire Station
Water-saver kits are now available at all City of Atlanta Fire Stations. Kits include a low-flow showerhead, faucet aerators and toilet leak detection tablets. Customers must...
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DWM Audit Update
DWM released both the details of its performance audit and the Department’s response to the audit last month. The audit was performed by KPMG. The firm made 83 recommendations related to...
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DWM: From 2002-2008
The Department of Watershed Management was formed in 2002 to make improvements in the City of Atlanta’s water and sewer services. Here are a few comparisons from...
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Mayor and Commissioner Attend Water Hearing in Florida
On May 11, Mayor Shirley Franklin and DWM
Commissioner Robert Hunter attended a four hour
court hearing concerning...
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Conservation Reminder
Despite recent rains and relaxed watering restrictions, conservation is still important. It’s too
early to know how wet or dry the summer will be. Please follow established watering guidelines and continue to...
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Federal Stimulus
Package Update
DWM submitted $6 million in requests for stimulus funding through GEFA. A total of $2 billion
for drinking water projects and $4 billion for wastewater projects was distributed nationally and
given to...
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Late Fee Charged
as of May 1
Effective May 1, DWM began charging late fees of $5 or 5 percent of the account balance for
overdue water/sewer bills. For past-due balances
between 1 cent and $100, the late fee is $5. For
past-due balances greater than...
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Drought Update
Rainfall is above normal so far this year; however, Level 4 Drought restrictions on watering remain in effect. Before the classification can be changed, the state must show...
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South River Tunnel Project has begun
Construction has begun on the South River Tunnel and Pump Station as part of the City’s Sanitary Sewer Overflow program in the South River Basin. The South River tunnel will collect flow from...
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Automated Meter Reading (AMR) Program update
The ATL READ Automated Meter Reading (AMR) project to upgrade Atlanta’s water meters with AMR technology is almost complete. Launched in January 2007, the $35 million, three-year project provides...
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Build a Rain Barrel...or Several
If your summer plans involve gardening, you’ll probably want your own rain barrel as a supplemental watering source. DWM offers...
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Have Questions About Your Water Bill?
To dispute a bill and avoid service interruption, contact us by the due date on the bill. Include the following information...
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