Quick Finds

Bureau of Drinking Water

What to do if you see a leak?

Atlanta's water and sewer infrastructure is old. The City is working to overhaul the systems, but leaks in both water and sewer lines are still a problem. If you see a leak, please report it.

If the leak runs clear and smells like chlorine, it is likely a leak in the water system. To report a water system leak, please call 404-658-7220 or 7221. Leaks in the water system can be:
• At hydrants
• At meters
• In distribution lines from the meter to the house (repairs are the homeowner's responsibility)
• In distribution lines from the main to the meter (repairs are the City's responsibility)
• In transmission lines (repairs, in general, are the City's responsibility)

If a leak is cloudy and smells like sewage or stormwater, it is likely a leak in the sewer system. To report a sewer system leak, please call 404-624-0751. Leaks in the sewer system can be:
• In pipes from the house to the main
• In transmission lines

 

Christopher J. Hebberd
Deputy Commissioner




Water Quality
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Important Numbers

Administrative Office
404.235.2006

Water Quality
404.658.7220

Leaks, running water and broken mains
404.658.7220

After Hours Emergency
404.658.(7220-7226)