Office of Operations - Drinking Water

What to do if you see a leak?

Atlanta's water and sewer infrastructure is old. The City is working to overhaul the systems, but leaks in both water and sewer lines are still a problem. If you see a leak, please report it.

If the leak runs clear and smells like chlorine, it is likely a leak in the water system. To report a water system leak, please call 404-658-6500, press 2. Leaks in the water system can be:
• At hydrants
• At meters
• In distribution lines from the meter to the house (repairs are the homeowner's responsibility)
• In distribution lines from the main to the meter (repairs are the City's responsibility)
• In transmission lines (repairs, in general, are the City's responsibility)

If a leak is cloudy and smells like sewage or stormwater, it is likely a leak in the sewer system. To report a sewer system leak, please call 404-658-6500, press 2. Leaks in the sewer system can be:
• In pipes from the house to the main
• In transmission lines