Quick Finds

Bureau of Operations - Drinking Water
Technical Services Division

The Bureau of Drinking Water has developed a Technical Services Division (TS) to provide technical support for Water Distribution Division and other Drinking Water related concerns.  The BDW Technical Services is not a replacement of the Department of Watershed Management Bureau of Engineering Services.  The new Division will focus on drinking water tasks found below.

Engineering Tasks Performed by BDW Technical Services Division

  • Plan Review - TS group reviews the plans from developers to ensure that plans comply with all applicable City of Atlanta requirements.   TS communicates directly with the developer for projects located outside of the Atlanta City limits.  For projects located inside the City of Atlanta TS will work through the Bureau of Buildings.
  • Large Meter Plan Review Including Backflow Prevention Review - TS group reviews the plans for large or commercial meters for adequacy and for backflow prevention.
  • Water Availability Review - Once a meter request is made, TS group reviews existing records to check for the availability of existing water prior to approving the meter request.
  • Records (GIS, Plat Cards and As-Built Drawings) - TS group is responsible for updating the Plat Cards.  The group also has Geographical Information System (GIS) capabilities and is working with the Department of Watershed Management GIS manager to eventually build a complete GIS of the Water Distribution Facilities.  The GIS will be available to all City agencies that could benefit from it.
  • Hydraulic Modeling - The TS group is currently working on the Hydraulic Model of the Distribution system.  The group will also use hydraulic modeling to assist in project design work.
  • Project Design - The TS group will complete the design on all water main extension, replacement and relocation for the City of Atlanta when required.   CIP projects will continue to be the responsibility of Bureau of Engineering Services.
  • Sales - Meter Application of TS sells the following devices and services to the public: water meter, fire service, fire hydrant installation, fire hydrant relocation and fire hydrant removal.  TS also sells fire hydrant temporary meter, as well as meter relocation and meter replacement services.
  • Install Large Meters - The TS group will install large meters and inspect the installation of the associated backflow preventer.
  • Inspect Installation of Back Flow Preventers - See Large Meter Plan Review
  • Water Main Construction Management and Inspection - TS group manages and inspects Annual Pipe Laying contract conducted by the City's contractors and inspects water utility construction performed by private construction firms, and City crews, including the water main construction at Hartsfield-Jackson International Airport, to ensure that water main work is consistent with the approved plans.
  • Leak Detection and Low Flow Investigation - The TS group investigates low water pressure, leak detection, and low flow concerns.   As the hydraulic model becomes available it will be used to aid in leak detection.
  • Construction Permits - The TS group provides the permit request to Georgia Department of Transportation (GDOT), Fulton County, City of Atlanta and Sandy Springs for all required construction and will follow the request until the permit has been approved.
  • Flow Testing - The TS Group performs flow testing as required.
  • Supply Technical Support To The Water Distribution Division - The TS Group is available to provide technical assistance to distribution, including 24/7 emergencies, or to any other City divisions.
  • Inspect Small Meter Installation - The TS Group will ensure that all small meter installations are completed per applicable codes and standards.
  • Inspection of Fire Hydrant - The TS Group inspects work related to fire hydrant installation, relocation and replacement performed by the City contractors or private construction firms.
  • GA-DOT Projects - BDW, BWTC and BOE are working together on GDOT projects.

Contact Information

651 14th Street, N.W.
Atlanta, Georgia 30318

Bahman Firoozi, TS Division Manager

Phone: 404.235.2020
Fax: 404.982.1400

Delina Woods, Administrative Assistant

Phone: 404.235.7064
Fax: 404.982.1400

Engineering Section

Eric L. Glover, P.E. Civil Engineer, Chief

Phone: 404.235.2085
Fax: 404.982.1400

Kenya Robinson, Secretary Senior

Phone: 404.235.2007

Said Abedi, Civil Engineer, Principal

Phone: 404.235.1405

Parett Smith, Field Engineer

Phone: 404.982.1405

Mitchell Carpenter, Civil Engineer, Principal (EIT)

Phone: 404.235.2087

Doug Smith, Field Engineer

Phone: 404.982.1446

James Bostick, Drafting Cad, Principal

Phone: 404.235.7063

Dax Flinn, GIS Liason

Phone: 404.235.2094

Willie Glaze, Watershed Inspector

Phone: 404.235.7063

Curtis Leslie, Water Contract Supervisor, Sr.

Phone: 404.235.2071

Joe Murray, Customer Service Supervisor

Phone: 404.330.6091
Fax: 404.658.6879

E. Willette Burton, Utility Call Center Representative

Phone: 404.330.6091

Earnestine Holston, Utility Call Center Representative

Phone: 404.330.6091

Construction Management Section

Timothy Sullivan, Manager

Phone: 404.235.2002
Fax: 404.982.1400

K. Paul Manuel I, Field Engineer

Phone: 404.235.2092

Valdez Simpson, Watershed Inspector

Phone: 404.235.2092

Louis Barham, Water Distribution Supervisor

Phone: 404.235.2004
Fax: 404.872.8113

Gladys M. Benton, Watershed Inspector

Phone: 404.235.2004

Keith Duffy, Watershed Inspector, Senior

Phone: 404.235.2004

Reuben Henderson, Watershed Inspector

Phone: 404.235.7063

Anthony N. Ogato, Watershed Inspector

Phone: 404.235.2004

Aneather Peterson, Watershed Inspector

Phone: 404.235.2004

Jarrell L. Thornton, Watershed Inspector

Phone: 404.235.2004

John Ray, Water Distribution Supervisor

Phone: 404.982.1434
Fax: 404.379.6851

Carol Champion, Watershed Inspector

Phone: 404.235.2042

Reginald L. Edwards, Watershed Inspector

Phone: 404.235.2017

Michael O. Nduka, Watershed Inspector, Senior

Phone: 404.235.2017

Mohammad M. Osman, Watershed Inspector

Phone: 678.616.4708

John Slater, Watershed Inspector

Phone: 404.982.1434

Brenda J. Spivey, Watershed Inspector, Senior

Phone: 404.982.1434

George Worrell, Watershed Inspector, Senior

Phone: 404.235.2017

Environmental Compliance Section

Danny L. Friend, Manager

Phone: 404.982.1486
Fax: 404.235.2054

Mounisa F. Easley, Administrative Assistant

Phone: 404.982.1483

Javonda L. Booker, Data Technician

Phone: 404.982.1485

Ahmad Cade, Watershed Inspector

Phone: 404.235.7037

Willett S. Caulwell, Data Technician

Phone: 404.235.7049

Alice Harris, Watershed Inspector

Phone: 404.982.1430

Jesse Jones, Distribution Specialist

Phone: 404.982.1442

Telfany N. Morgan, Watershed Inspector

Phone: 404.235.7040

Detric B. Prather, Watershed Inspector

Phone: 404.235.7038

Donald Robinson, Distribution Specialist

Phone: 404.982.2039

Robert C. Williams, Flow & Pressure Specialist

Phone: 404.982.1487
City of Atlanta
55 Trinity Avenue
Suite 5400
Atlanta, Georgia 30303
Tel: 404.330.6000
Fax: 404.658.6637

Customer Service
Call: 404.658.6500
watershedhelp@atlwater.com