Customer Service | Where To Pay Your Bill

Our Customer Information System was designed to improve customer service, making it more efficient and friendly. Customers are now billed on a monthly basis instead of bi-monthly, to allow customers to more easily budget for their water/sewer service and has extended its customer service hours and added telephone payment capability.

We also offer Online Bill Pay a convenient, secure way to access your account and pay your bill from your computer. You can also access Online Bill Pay by visiting www.atlantaga.gov and clicking on “Online Services.

For customers who want to pay in person, DWM has partnered with Fidelity Express to establish satellite payment locations in neighborhoods throughout the City. Click here for a list of satellite payment locations.

Easy-to-use payment kiosks are located in the lobby of City Hall (55 Trinity Avenue) and in the North and South Fulton government annexes.

There is no service charge for online and kiosk payments. However, there is a service charge of $1.50 to pay at one of the satellite locations.

Satellite payment locations:

• Family Corner Market, 2102 Hollywood Rd. Atlanta 30318
• CitGo Food Mart, 5225 Campbellton Rd.  Atlanta 30331
• Atlanta Check Cashing, Campbellton Rd.  Atlanta 30331
• Quick Food Mart, 1977 MLK Dr. Atlanta 30310
• Atlanta Check Cashing, 2453 MLK Dr., Atlanta 30310
• Discount Supermarket, 1334 Boulevard SE., Atlanta 30315
• Atlanta Check Cashing, 244 Cleveland Ave., Atlanta 30315
• Check Cashing Inc., 2151 Godby Rd., College Park 30349
• Y&T Check Cashing, 1391 B Moreland Ave., Atlanta 30316
• Atlanta Check Cashing, 6135 Roswell Rd. Atlanta 30328
• Atlanta Check Cashing, 215 Northwood Ave., Atlanta 30342
• Empire Food Mart, 3556 Empire Blvd., Forest Park 30354
• CitGo Food Mart, 501 N. Central Ave., Hapeville 30354
• Atlanta Check Cashing, 20 Forsyth Street, Atlanta 30303
• CitGo Food Mart, 174 N. Main Street, Alpharetta 30004
• Quick Stop # 2, 833 Cascade Rd. Atlanta 30311

Questions and Answers

How do I start my water service?
How do I disconnect my service?
How do I report a leaky or broken meter?
How do I purchase a new water meter?
Frequently Asked Questions


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