- Customer Service
- Inside DWM
Customer Service | Where To Pay Your Bill
Our Customer Information System was designed to improve customer service, making it more efficient and friendly. Customers are now billed on a monthly basis instead of bi-monthly, to allow customers to more easily budget for their water/sewer service and has extended its customer service hours and added telephone payment capability.
We also offer Online Bill Pay a convenient, secure way to access your account and pay your bill from your computer. You can also access Online Bill Pay by visiting www.atlantaga.gov and clicking on “Online Services. There is a $4.50 convenience fee for online payments.
Payment windows are located in the lobby of City Hall (55 Trinity Avenue).
City of Atlanta
55 Trinity Avenue
Atlanta, Georgia 30303