Quick Finds

Customer Service | Where To Pay Your Bill

Our Customer Information System was designed to improve customer service, making it more efficient and friendly. Customers are now billed on a monthly basis instead of bi-monthly, to allow customers to more easily budget for their water/sewer service and has extended its customer service hours and added telephone payment capability.

We also offer Online Bill Pay a convenient, secure way to access your account and pay your bill from your computer. You can also access Online Bill Pay by visiting www.atlantaga.gov and clicking on “Online Services. There is a $4.50 convenience fee for online payments.

Payment windows are located in the lobby of City Hall (55 Trinity Avenue).





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City of Atlanta
55 Trinity Avenue
Suite 5400
Atlanta, Georgia 30303
Tel: 404.330.6000
Fax: 404.658.6637

Customer Service
Call: 404.658.6500
watershedhelp@atlwater.com