- Customer Service
- Inside DWM
How Do I Start My Service?
Welcome! The Atlanta Department of Watershed Management is pleased to provide
you with water and sewer service for your home or business. Please read
the following guidelines for establishing new service. To download the start new water and sewer service form click here. If you have any
questions about these guidelines, please call our Customer Service line
at (404) 658-6500.
Rental Customers — Please apply in person at:
55 Trinity Avenue, SW
Atlanta GA 30335
The following items are required:
Property Owners — If you have recently purchased property, a copy of the Closing Statement, Settlement Statement and/or Warranty Deed is required to establish new service. Please contact our Customer Service Call Center at 404-658-6500 (Monday-Friday, 7:00am to 6:00pm EST), for deposit information and account establishment fees.
Still need help? Click here to email us.