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Water and Sewer Rate Information

** Important Notice DWM Late Fee Update **

In June 2008, the City Council approved a four-year rate program of water/sewer rate increases to ensure maintenance of Atlanta’s water and wastewater systems and to fund Clean Water Atlanta Program improvements, such as new water and sewer pipes and sewer overflow facilities. That rate package expires June 30, 2012.

In February 2008, more than 70 percent of the City’s voters voted to reauthorize the Municipal Option Sales Tax (MOST), which provides one-third of the Department’s funding. The one-cent sales tax expires in 2012 and can be reauthorized for one more four-year period.

These rate increases help ensure the continued success of Clean Water Atlanta by providing funding that allows the City to meet is legal and environmental clean water obligations. The success of Clean Water Atlanta lays the foundation for our City’s continued economic success and helps us protect our water resources for future generations.

The rate structure has several features:

  1. The 3-ccf minimum-use charge was eliminated
  2. The single-meter, multi-family dwelling penalty removed
  3. The rates include a $5.21 base fee for water service and a $5.21 base fee for sewer service. Multi-family dwelling rate is $5.21 base fee for water service and a $5.21 base for sewer service multiplied by the number of units.

The discount for qualifying low-income senior citizens and .15 Homeland Security surcharge remain in effect.

Water and Sewer Rate Information

  1. Understanding rates
  2. Water Bill Explanation
  3. FY 2007-08 and Approved FY 2008-09 through FY 2011-12 Water and Sewer Rate
  4. DWM Late Fee Update
  5. Monthly Irrigation Rates

If you need the assistance of a customer service representative to understand your bill or any of these changes, please call 404-658-6500.

Sheila Pierce
Deputy
Commissioner


Erica Cockfield
Watershed Director, Customer Service Call Center

Customer Service
(404) 658-6500
Watershedhelp
Projects
call: (404) 529-9211

City Hall
Personal Care Customer Service Center hours are
Mon-Thur, 8:15am - 5:30pm and Fri, 8:15am - 4:00pm