Quick Finds

Watershed Emergency

If you are experiencing severe water or sewer service problems (flooding, broken water main, sinkholes, sewer overflow, etc.), please contact us immediately at the following numbers. In case of extreme flooding or other conditions that pose a safety hazard, please also contact Police and Fire Emergency at 911.

Water Emergency Important Numbers to Remember
Flooding 404.954.6340
Broken Water Main 404.658.7220 (you may dial 7221 if busy)
Water Service Termination 404.658.6500
Confirm Boil Water Advisory 404.658.6500 and 404.658.7220
Suspect Contamination (bad or chemical odor, unsual color) 404.658.7220 (you may dial 7221 if busy)
Observe suspicious activity at City water facility 911
404.330.6073
 

EPA Emergency Disinfection of Drinking Water Procedures (English)
EPA Emergency Disinfection of Drinking Water Procedures (Spanish)

Sewer Emergency Important Numbers to Remember
Sewer Overflow (sewer spills or main breaks) 404.954.6340
Flooding 404.954.6340
Ruptured Sewer Line 404.954.6340
Sinkhole 404.954.6340
Observe suspicious activity at City  wastewater facility 404.330.6287
 

Other Emergency Numbers
Atlanta Police Department 911
Atlanta Fire Department 911
EPD Environmental Emergencies 404.656.4300
800.241.4113
 

Be Prepared!

In an emergency, it’s important to be prepared and know whom to call. Visit the links below for further information on emergency situations and how to deal with them.

Atlanta Police Department
Atlanta Fire Department
Georgia Emergency Management Agency
The Department of Homeland Security

City of Atlanta
55 Trinity Avenue
Suite 5400
Atlanta, Georgia 30303
Tel: 404.330.6000
Fax: 404.658.6637

Customer Service
Call: 404.658.6500
watershedhelp@atlwater.com