Prepare for Emergencies

If you are experiencing one of the below severe water or sewer service problems, please contact us immediately at 404-546-0311. In case of extreme flooding or other conditions that pose a safety hazard, please also contact Police and Fire Emergency at 911.

Water Emergency
Flooding
Broken Water Main
Water Service Termination
Confirm Boil Water Advisory
Suspect Contamination (bad or chemical odor, unusual color) 

Sewer Emergency
Sewer Overflow (sewer spills or main breaks)
Flooding
Ruptured Sewer Line
Sinkhole 

Other Emergency Numbers
Observe suspicious activity at City water facility 911

Observe suspicious activity at City wastewater facility 911

Atlanta Police Department 911
Atlanta Fire Department 911
EPD Environmental Emergencies 404.656.4300
800.241.4113

Be Prepared!
In an emergency, it's important to be prepared and know whom to call. Visit the links below for further information on emergency situations and how to deal with them.