Account Review Request

You may now complete your account review request online by using our online form feature on this page!

If you would like to submit your account review request manually, please download the form below. Once downloaded and completed, you can submit the form in one of the following ways.

By Mail: 651 14th Street NW | Atlanta, GA 30318 | Attn: Customer Resolutions

In Person: City Hall Walk In Location at 55 Trinity Ave. Suite 1600 | Atlanta, Ga 30318

*Please note that all charges that are not in disagreement must be paid in order to avoid interruption of services.

Click to download Account Review Request Form