Customer Service

We are committed to providing quality customer service that exceeds the public's expectations for services.

On Friday April, 19 2024, DWM has closed the customer service office at City Hall for the rest of the day. Customers can still go to 72 Marietta for bill payment or walk-in issues for the remainder of the day.

MOST REQUESTED CHOICES

HELPFUL FEATURES

ADDITIONAL SERVICE

ATL311

311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away.