In advancing its goal of providing safe and sustainable drinking water, wastewater, and watershed protection services to the community, DWM focuses its efforts on four priority areas. The strategic plan serves as an overarching plan to these eight priority areas and their respective goals.
Increased responsiveness and improved customer service.
Invest in critical assets and preventative maintenance to assure reliability.
Attract, develop and retain a talented workforce, and incentive strong performance.
Optimize limited resources to gain greater efficiencies within our enterprise operation.
Invest in innovation to improve situational awareness and business intelligence.
Optimize revenue enhancements and meet the system’s financial needs at optimal costs.
Ensure the Department’s continued compliance with federal and state requirements.
Promoting safe working practices and protecting the assets, inventory and water supply; Safety first, Mission second culture.