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Home Pay My Bill

Pay My Bill

For your convenience, we offer several ways to pay your water/sewer service bill:

Online – Pay your bill online using our convenient and secure online bill payment service.

Bill pay through personal bank (Contact your bank for additional details)

By phone by calling 404-546-0311

Pay-by-Text (requires registering and enrolling online.

Customer Service Center – Payment windows are available on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303. We accept Visa, Master Card, American Express and Discover cards. We also accept debit card, check or money order. Hours of operation 8:15 am-5:00 pm.

Night Deposit Drop Box is available at the 68 Mitchell Street entrance of Atlanta City Hall. (Checks or money orders only)

Western Union (i.e. Kroger, Publix) or any other participating Western Union location. Find a location near you in English or Spanish

Walmart Visit Walmart’s site for more details

Click On The Videos Below For More Information

DWM Customer Web Portal Tutorial
DWM Customer Web Portal Tutorial
How To Understand Your Water Bill Video
How To Understand Your Water Bill
Tiered Rate Structure Video
Tiered Rate Structure

Our Address

Department of Watershed Management Administrative Offices
72 Marietta Street NE
Mon-Fri – 8:15 am to 5:00 pm

City Directory

Need to contact another city department?

What can we help you find?

At a Glance

  • Document Repository
  • Fiscal Years 2023-24 Capital Improvement Projects List
  • Floodplain Management
  • Small Business Development Program 2023

Important News

  • Water Service Interruptions Map
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Boards and Panels

  • Atlanta Fulton County Water Resources Commission (AFCWRC)
  • Riparian Buffer Technical Panel
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ATL 311 – Dial 311 or 404-546-0311

Our center is open Monday through Friday, 7 a.m. to 7 p.m.
Online access is available 24/7/365 at www.atl311.com

19

May
News Release: Greg Eyerly Confirmed as New Commissioner of Department of Watershed Management
...
Read More

16

May
News Release: DWM Continues Work on Road Collapse on Shirley C. Franklin Blvd.
...
Read More
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