(404)-546-0311
/
Contact Us
Atlantawatershed.org | Atlantawatershed.org | Atlantawatershed.org |
  • I Want To…
    • Start My Service
    • End My Service
    • Report A Problem
    • Address an Illegal Consumption Notice
    • Make an Open Records Request
    • Apply For A Toilet Rebate
    • Get A Senior Citizen Discount
    • Give DWM Feedback
    • Register As A Vendor
    • Prepare for Emergencies
    • Apply For A Job
    • Contact DWM
  • Inside DWM
    • Executive Bio for Commissioner Greg Eyerly
    • Strategic Priorities
    • DWM Strategic Plan 2022
    • DWM Annual Report 2022
    • DWM Annual Report 2019
    • Offices
      • Office of the Commissioner
        • Office of Communications and Community Relations
          • Community Outreach
        • Office of Safety and Security
        • Office of Information Technology
        • Policy and Intergovernmental Affairs
      • Office of Linear Infrastructure Operations
        • Technical Services
      • Office of Water Treatment and Reclamation
      • Office of Engineering Services
        • Backflow Compliance
      • Office of Financial Administration
      • Office of Watershed Protection
        • Green Infrastructure
        • Greenway Acquisition Project
        • Stormwater Ordinance
        • Stormwater Management
        • Grease Management
        • Environmental and Construction Enforcement
        • Environmental Impact Bond
        • Floodplain Management
        • Watershed Improvement Plans
      • Office of Customer Care and Billing Services
    • Document Repository
    • Water Quality Reports
    • History
    • Vendor Development
    • Video Carousel
  • Newsroom
    • Media Advisories
    • Press Releases
    • Traffic Advisories
    • Traffic Map
    • Newsletters
    • Disclaimer
    • Privacy
  • Projects
    • Capital Improvement Program
    • Clean Water Atlanta Program
    • Water Supply Program
  • Customer Service
    • DWM Customer Payment Portal
    • New Customer Welcome
    • Customer Service Experience Portal
    • Pay My Bill
    • Bill Calculator
    • Water & Sewer Rates
    • Late Fee
    • Request An Account Adjustment
    • Industrial Surcharge Fee Increase
    • Requests for Balance Pay-Off
    • Obtain Meter Installation or Rental Services
    • Forms
    • Care and Conserve
    • Care and Conserve Plumbing Repair Program
Home Guidelines for Reopening Buildings

Guidelines for Reopening Buildings

As you make plans to reopen your buildings and or businesses amidst the COVID-19 pandemic, the City of Atlanta Department of Watershed Management (DWM) would like to remind you of the Centers for Disease Control and Prevention (CDC) guidelines for “Reopening Buildings After Prolonged Shutdown or Reduced Operation.” The guidelines provide guidance for the safety and well-being of you and your customers.
 
During the pandemic DWM has remained committed to providing safe, high-quality drinking water to our customers. However, a temporary shutdown or reduced operation of a building can result in reductions in water use, creating hazards once occupants return.  According to the CDC, stagnant or standing water can cause conditions that increase the risk for growth and spread of Legionella and other bacteria. Stagnant water can also lead to low or undetectable levels of disinfectant, such as chlorine. When water is stagnant, the use of hot water temperatures ranging from (77–108°F, 25–42°C) can decrease Legionella growth.
 
There are eight steps you can take to prepare your water system after a temporary or prolonged shutdown to minimize the risk of Legionnaires’ disease and other water-related illnesses. This includes flushing hot and cold water lines, and cleaning all decorative water features such as fountains, pools, and artificial waterfalls. . For more information and the other measures, please visit https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html. As you take the proper precautions to ensure the health and safety of your employees, patrons, tenants, etc., please keep in mind that this may increase water consumption, which may result in an increased water bill.

Our Address

Department of Watershed Management Administrative Offices
72 Marietta Street NE
Mon-Fri – 8:15 am to 5:00 pm

City Directory

Need to contact another city department?

What can we help you find?

At a Glance

  • Document Repository
  • Fiscal Years 2023-24 Capital Improvement Projects List
  • Floodplain Management
  • Small Business Development Program 2023

Important News

  • Water Service Interruptions Map
  • Letters To Residents
  • Project Fact Sheets

Boards and Panels

  • Atlanta Fulton County Water Resources Commission (AFCWRC)
  • Riparian Buffer Technical Panel
  • Water and Sewer Appeals Board

Sign Up Newsletter

Make sure you do not miss interesting happenings
by joining our newsletter program.

Sign Up Now

 

View Our Job Openings

City of Atlanta Jobs
Work Source Georgia

 

Services for Accessibility

Georgia Relay – Dial 711

 

Contact Customer Service

ATL 311 – Dial 311 or 404-546-0311

Our center is open Monday through Friday, 7 a.m. to 7 p.m.
Online access is available 24/7/365 at www.atl311.com

09

May
Traffic Advisory: Lane Closure at 1200 Troy Street NW due to the Greensferry Stream and Floodplain Restoration project
...
Read More

08

May
Traffic Advisory: Emergency Lane Closure near 1560 Van Vleck Avenue SE between Pasely Avenue SE and Ora Avenue SE
...
Read More
City of Atlanta, Watershed Management © 2025 All Rights Reserved. Phone: 404-546-0311
  • I Want To…
  • /
  • Inside DWM
  • /
  • Newsroom
  • /
  • Projects
  • /
  • Customer Service
  • /