Helpful Tips

Watering Restrictions Currently in Effect

Drought conditions across Atlanta and most of Georgia have worsened, and today 52 counties have moved from Level 1 to Level 2 Response, requiring outdoor water use restrictions. In the City of Atlanta, outdoor landscape watering is only allowed two days a week, determined by odd- and even-numbered addresses. Even-numbered addresses and properties without numbered addresses may water on Wednesday and Saturday between 4 p.m. and 10 a.m. Odd-numbered addresses may water Thursday and Sunday between 4 p.m. and 10 a.m. Even on allowable days, it's encouraged that watering be limited to when plants are showing stress. 

Prohibited outdoor water uses under Level 2 Drought Response include:

- Washing hard surfaces such as streets and sidewalks
- Water for ornamental purposes, such as fountains
- The use of fire hydrants, except for firefighting and public safety
- Non-commercial washing of vehicles
- Non-commercial pressure washing
- Fundraising car washes

Additionally, Atlanta restaurants may only offer water to customers upon request. 

To help preserve our supply and ensure necessary supplies for fire protection, the Department of Watershed Management also is engaging additional crews to address the backlog of water leaks across the City. 

To encourage water conservation, free water saver kits are available at any City of Atlanta fire station. These kits not only reduce water consumption, but they also help residents save up to $600 a year on water bills.  

To report water misuse, please contact 404-546-0311 or go to www.atl311.com

Georgia’s Environmental Protection Division declared a Level 2 drought response

Georgia’s Environmental Protection Division declared a Level 2 drought response on Nov. 17, 2016 across 52 counties, including those for Metro Atlanta. As a result, outdoor water use for lawns, gardens and trees is now restricted to two days a week in all affected counties, and all local utilities, including the Department of Watershed Management, are required to select and implement certain drought response strategies. In addition to watering restrictions, water at restaurants will be limited to by request only. To report misuse of water, please call 404-546-0311. ​

After Hours Emergencies

For emergencies after hours, on holidays or during weekends, please call 404-435-6340.